Why Soft Skills Are The Future For The Chicago Workforce

We work with many Chicago business owners, so that means that the April 15th deadline doesn't carry quite the same "relief" that it does for many firms who work primarily with individual tax returns.Which is one of the reasons why you still see me posting a strategy...

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Resilience And Chicago Business Growth

If you were a client of ours this tax season, you're probably feeling fine about your tax return.But on the chance that you were not ... we've helped many Chicago business owners "make the switch" over to us, year after year. I know that you may have established a...

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Thank You For Making The 2019 Tax Season Our Best Ever

Here we are, and "tax season" is behind us.But the truth is that tax season actually never ends for us. We just get a little less busy. But what a 2019 tax season it was.Thank you so much for your trust, and for allowing us to walk with you during such a sensitive and...

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How Chicago Taxpayers Can Pay Taxes Online in 2019

It's no secret this tax season is proving a little more ... "costly" for everyday Chicago taxpayers. If you can find any solace in that reality, know that you are not alone.Due to changes made through the 2018 Tax Cuts and Jobs Act (TCJA), many Americans find...

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Four Key Steps For Effective Customer Care By Ayton Taylor

As "customer service" goes, I can guarantee that you (and YOUR customers too, btw) have multiple stories of Chicago businesses or organizations that have massively bungled the encounter.For instance, anyone who calls the IRS directly -- instead of having someone like...

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