Four Key Steps For Effective Customer Care By Ayton Taylor

Four Key Steps For Effective Customer Care By Ayton Taylor

As “customer service” goes, I can guarantee that you (and YOUR customers too, btw) have multiple stories of Chicago businesses or organizations that have massively bungled the encounter.For instance, anyone who calls the IRS directly — instead of...

ANNOUNCING: New website enables clients and friends to interact with real-time info, special tips and tools, and generous rewards.Please visit our new site and sign up for our exclusive FREE mini eBooks while you’re there:*** www.altaylorcpas.com ***Be true to your...
How to Eliminate Workplace Gossip in Chicago Businesses

How to Eliminate Workplace Gossip in Chicago Businesses

I’m going to step away from tax land today, and put on my business coaching hat.But don’t get me wrong — we are diligently working through many of our Chicago business owner client files and getting a significant thrill from being able to help so...